According
to Matthew Brannelly, there are great opportunities for small law firms to lift
profitability, even in this tough economy.
What is the problem?
If the profits of a small law firm are below what the principal’s
deem as satisfactory, there are usually two main reasons:
1) The
practice management needs improving, or
2) The firm
doesn’t have enough good quality work
Clearly these reasons aren’t mutually exclusive and both could
apply to the practice says Matthew Brannelly.
Practice Management Improvement
While I could write a whole book on legal practice management, due
to space restrictions, I will talk about just two issues.
1) Pricing
As a consultant, when you get a new client, you want to make an
immediate impact. That way, the client will see immediate results and hopefully
see your value says Matthew Brannelly.
The quickest and easiest way to lift profitability in any business
including legal practices, is nearly always to focus on price. Many firms are
just too cheap!!.
I have a saying that “Whatever you charge, your client will think
you are expensive, so don’t disappoint them”.
Of course I am not talking about doubling fees, or anything that
dramatic. Let me give you an example of the impact of lifting prices.
The ALPMA ( Australian Legal Practice Managers Association)
published a 2011 study ( which is available from their website) showing that
profits ( after principal salaries) were around 8% of revenue for the practices
in the study. This was the same for all revenue classifications from less than
$5 million to $20 million in revenue.
In other words, for a $1million in fees, the practices were only
turning $80,000 of it into profit (after principal salaries). If those firms
had lifted prices by just 10%, profit could have lifted by $100,000 or an
increase of 125%.
2) Average Hourly Rate Analysis
While there are lots of discussion about doing away with
timesheets and pricing matters in advance, practices in the accounting industry
that are going down this track, still generally keep timesheets. Not to
charge the client, but to analyse the profitability of the matter, after it is
finished.
From a profitability point of view, the challenge is to lift the
average hourly rate of the practice. That is, the amount billed divided by the
hours it took to do the work.
In order for these figures to be accurate, time needs to be
accurately recorded. There are numerous discussions in Linked In and other
forums about how poorly time is generally recorded by lawyers.
Many legal practices don’t record or analyse their Average Hourly
Rate and as a result, can’t identify with any accuracy, their most profitable
and least profitable work and the reasons for that says Matthew Brannelly.
By focusing on just these two areas, practices have been able to achieve significant lifts in profitability. Imagine what would be possible if you could then improve other areas as well.
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